Thank you for choosing us as partners in your health care. Please help us make sure that you get the best and safest care possible Patient Family Relations 617-632-3417 jointcommission.org Show Identification For your safety, please be sure that your health care providers check your name and date of birth before any test or treatment. Speak up if staff don’t wear an ID badge, introduce themselves, or explain how they will be part of your care. dana-farber.org Open Communication For your safety, please be sure you and your health care providers agree on any procedure, surgery, or plan of care. Ask about your test results. Do not assume that no news is good news. Speak up if you do not understand something. Update Medicine Lists For your safety, please carry a list of all medicines you take, including prescriptions, over-the-counter drugs, vitamins, herbs, and supplements. Speak up if a medicine looks unfamiliar or if you have questions. Prevent Infections For your safety, please get the vaccines you need. All staff and visitors should clean their hands often to prevent spreading germs. Speak up if someone does not wash his or her hands. Wear a mask if you are sick so you don’t infect others. Report Safety Concerns For your safety, please let us know if something makes you worry or feel unsafe. Keep personal items close. Speak up if you see something that could make you fall, so we can clean the area. Use your call light if you need any help. Speak Up: Your Safety Matters!
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